Healthcare IT supplier Cerner creates 40 new software jobs as it adds European Technical Support to Dublin Operations
Cerner Corporation, a global supplier of healthcare information technology, is expected to create up to 40 new software jobs by the end of 2009 as it expands its presence in its Dublin headquarters by adding a customer multilingual software technical support service for European markets
IDA Ireland had worked strenuously to attract Cerner to Ireland initially and is currently working closely with the company to assist in the implementation of this expansion.
Making the announcement Tánaiste and Minister for Enterprise, Trade and Employment, Mary Coughlan TD said, “Cerner is an example of a company involved in convergence technology between the information technology and healthcare sectors, which is an area of strategic focus for IDA Ireland in its attraction of foreign direct investment into Ireland. Ireland has a proven reputation for satisfying the needs of international companies, such as Cerner, which operate in high technology areas of business."
She continued "This Cerner investment is a further significant endorsement of this reputation and of Ireland as an emerging European innovation leader in multi-lingual, technical and customer support activities for client focused international companies.”
Cerner's Dublin operation, which was established in 2007, employs 14 people and is the company’s localisation and customisation headquarters for its solutions and services deployed in Europe. The expansion of Cerner in Ireland is due to the centralisation of activities at the Dublin operation and Cerner’s need to provide centralised capacity for its technical Cerner Millennium support services from a location within the European marketplace. The rapid growth of Cerner’s client base in Europe and Ireland has spurred this demand.
Its solutions optimise processes for healthcare organisations and are licensed by more than 8,000 facilities around the world, including approximately 2,100 hospitals, 3,300 physician practices, 500 ambulatory facilities, 600 home-health facilities and 1,500 retail pharmacies.
Amanda Green (pictured above), Cerner Ireland managing director, said “Cerner chose Ireland for the initial operation and for this expansion due to the availability of a highly skilled workforce with multilingual capabilities, a competitive cost regime relative to a number of other European locations, and a very favourable business environment. By having a presence in Ireland, Cerner is well-positioned to support its growing global business.”
“Creating centralised multilingual technical support jobs for our Cerner Millennium system, puts Cerner in a strong position to capitalise on the growth in healthcare information technology spending,” Green added.
“Through the success of our existing operation in Ireland, we are confident that Dublin is the right location to help us grow our international market presence. Greater integration and convergence among the various segments of the healthcare industry, and a growing need for increased efficiencies and lower healthcare costs are the main driving forces behind this heightened demand.”
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